You wish to participate, but you are told that your email address is invalid.
Contact us through our contact form. If you just registered, you might encounter some delays ... For us to validate your account.
Can you open a Wannawin account with you email address and one with your Facebook infos ?
No. When subscribing, the choice is given to you to open an account with your email address or with your Facebook informations. If you opened two accounts, by mistakes or not, we will ask you to choose which account you’d like to keep and will delete the second one.
You wish to unsubscribe from newsletters and promotions sent by Wannawin.ca
Three choices are offered. Under the tab ‘My Account’ you can change your preferences. You can also click on the ‘Unsubscribe’ link, located at the bottom page of the newsletter. And finally you can write us through our contact form and will do everything for you.
How can you log out from your account ?
You just have to click on the ‘Log Out’ tab up the page.
How can you receive Wannawin’ newsletters ?
Under the tab ‘My Account’ you can change your preferences.
How can you change your email address, password and/or postal informations ?
Under the tab ‘My Account’ you can modify all your informations and add a picture if wished. Once your modifications done save everything by clicking on ‘Save’ green button. If you are changing your email address be sure of its validity or you won’t be able to access your account. If you have any troubles, write us through our contact form.
/! Be sure to write the right postal informations ! When you’ll win we want to send you your prize at the right place.
How can you change your email address for a new one ?
If you change your email address, be sure of its validity or you won’t be able to access your account. Log in your account with your usual email address and go in ‘My Account’ tab, change your old email address for the new one and save your modifications.
You don’t remember your password. How can you get it back ?
Under ‘My Account’ tab, you can click on ‘I lost my password’. An email will be send to you and you’ll just have to follow the instructions. Or, you can contact us through our contact form and we will give you a temporary password. Don’t forget, once in your account, change the temporary password for a more personal on in the toolbar (in orange).
You wish to cancel your account.
To do so, contact us through our form contact and we will close your account for you. All your tokens and informations will be deleted and you won’t receive any newsletter from Wannawin.ca
The system says your postal code is invalid.
It’s probably because your postal code is a new one or it has not been added to the system yet. To add you postal code, contact us through our form contact and we will add it to the system.
Can you invite friends to participate to the contests and games of Wannawin ?
Yes ! And we invite you to do so. Inviting your friends gives you the chance to win tokens for each validated participation.
How can you invite your friends to participate to the contests and games of Wannawin ?
Under the tab ‘My Account’ click on the fourth tab ‘Invite Friends’. Two choices are proposed to you. You can invite your friends via Facebook and email contacts. Or, you can enter the name of your friend. Click on ‘Add more friends’ if you wish, and once everything is done, send your requests.
Once your friends have confirmed your demand, a list will appear automatically.
How can you know if your friends had accepted your request ?
You will see a full star ★ beside your friends email address; those who did not responded will have an empty star ☆.
How can you delete your friends ?
Under ‘My Account’ tab, click on the fourth tab ‘Invite friends’. Check your friends list and delete those you want.
What is the difference between all the contests ?
Three different contests are proposed to you. The ‘Chrono’ contest allows to win a different prize each hour. The ‘Chrono’ are instant-winning contests; you know right away after you played if you won or not. The ‘Daily’ contest allows you to win a prize each day. And finally, our regular contest last a month or less and allow you to play multiple times to the ending date.
How does the ‘Chrono’ contest work ?
There is 24 different contests during the day. One hour is allowed to play each contests. But don’t forget ! This contest shows immediately if you won or not.
The Price Is Right
How does The Price is Right game works ?
It is really simple. You have to guess the right price of your basket. To find the answer, pick the articles of your choice and put them in your basket to match the prefixed amount and valid your answer. You have doubts about the price of an article ? To help you, check the clue and you'll be automatically transferred on the article webtsite.
What do you win playing The Price is Right ?
If you find the right combination, you will win Wannawin tokens.
From Word to Word
How are chosen the winners ?
The winners are chosen by an informatics draw among those who played the same contest.
How are contacted the winners ?
The winners must confirmed their personal informations even if it is already written in your profile. This way, we can be sure that we will address the prizes to the rights persons.
How long a winner has to confirm its postal informations ?
Winners have 10 days to confirm their postal informations by replying to the winning email. Once this delay over, no reclamation will be accepted and the prize will be put back on draw.
How long does it take to receive a prize ?
We are trying to make our orders soon as we can. But, we can’t be responsible for any delays from the merchants. If you find excessive the delivery time, contact us through our contact form and we will check all the details.
Where can you find your name on the site ?
The winners are posted online in the ‘Winners’ section. You can see all our winners and their testimonies. If you wish, you can also make a quick research by date, month and/or year. You can also receive our newsletter and see the winners list from the previous week.
How can you win tokens ?
Every Wannawin games allow you to win tokens while having fun ! By playing the different games you can win between 15 and 500 tokens !
How can you add tokens ?
After each participation, you can click on the ‘Add tokens’ tab. You’ll be able to enter the amount of tokens to your contest as long as you have tokens in your account.
What can you do with your tokens ?
The tokens allow you increase your chances of winning a contest. The more you add tokens the more you have chances of winning it.
Do the tokens have an expiration date ?
Yes ! If you do not visit the site and/or your account within six (6) month, your tokens will be automatically deleted from your account and this one put on hold. If you wish to reactivate your account, contact us through our contact form and we will do everything. Please note that all lost tokens are non-refundable.
Do you have to play your tokens ?
Absolutely not ! You can keep your tokens as long as you want and when you decide to add them on a contest you can do so with all your tokens (or not).
Can you transfer your tokens from a contest to another ?
No. Once your tokens added to a contest, you cannot redeem them and put them on an other one ... Even if it’s a mistake.
Can you add tokens on a contest already played ?
Of course ! To do so, you just have to click on the played contest, add your tokens and save it.
What is the value of a token ?
One token equals a participation. The more you add tokens on a contest the more you get participations and the more are increasing your chances of winning a contest. Careful ! The tokens are not cumulated to your regular participations.
You won tokens on a contest and/or a game but they do not appear in your account.
Under ‘My Account’ tab you can check your historic by clicking on the third tab ‘Tokens’. In this section you will see your tokens total amount, those accumulated and played. Select the period - 7, 15 or 30 days and all your historic will appear. If you still have a doubt, contact us through our contact form.
What are the surveys for ?
The surveys allow our partners to target their customers so they can send personalized emails. For each answered surveys, Wannawin offers you tokens.
Are you oblige to answer a survey ?
Absolutely not ! If you do not want to answer a survey, just answer ‘Do not wish to answer’ to the question.